Category
- AC Adapter
- AV Cable
- Batteries
- Battery Charger
- HDMI Cable
- USB Data & Charging Cable
- USB Power Adapter Cable
Recent reviews
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USB Data Charging Cable Lead For Sony Video Camera Camcorder HDR-CX240 HDR-CX240E
Rated 5 out of 5by kevinvid
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USB Data Charging Cable Lead For Sony Video Camera Camcorder HDR-CX240 HDR-CX240E
Rated 5 out of 5by John Nguyen
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AC Power Supply Adapter For Sony Cyber-Shot Camera DSC-S780 DSC-S800 DSC-S930
Rated 5 out of 5by Blake Stene
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AC Power Supply Adapter For Sony Cyber-Shot Camera DSC-S780 DSC-S800 DSC-S930
Rated 5 out of 5by Mark Oja
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USB Data Transfer Cable Lead For Sony Cyber-Shot Digital Still Cameras VMC-MD3
Rated 5 out of 5by Linda Hill
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AC Power Supply Adapter Charger For Canon Digital Camcorder ZR60 ZR65MC ZR70MC ZR80 ZR85
Rated 5 out of 5by Pamela
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USB Data Transfer Cable Lead For Sony Digital Video Camera Camcorder VMC-14UM VMC-14UMB2
Rated 5 out of 5by Pete Coe
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USB Charging & Data Cable Cord Lead For Kodak Playfull Video Camera Ze1
Rated 5 out of 5by Denis Shaw
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Audio Video Cable For Sony XDCAM Video Camera Camcorder PMW-EX1 PMW-EX1R
Rated 5 out of 5by Brett
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USB Charging + Data Cable For Olympus Camera mju 1050SW u1050SW u-1050SW
Rated 5 out of 5by Kevin Thomas
Dispute Process
Dispute Process
How can I add evidence or update my dispute?
To update your dispute, please follow the below steps:
Step 1: Sign into My Orders and find your order
Step 2: Click Dispute in Progress
Step 3: Check whether Boka Mall or the Boka Mall has already proposed a solution
You can choose to accept or reject a proposal
To update your proposal, please click Edit
To offer more evidence to support your claim, please click Upload Evidence. You can upload files in .jpg, .jpeg, .bmp or .png (2MB max).
Please note:
To find out more about this process and what documents to upload, please contact customer service.If the pages doesn’t work, please contact us Here.
I received my order after getting a refund. What should I do?
If you receive an item after the system has processed your refund, please contact Boka Mall to resolve the issue. To contact Boka Mall, please click Contact Us to send them a message.
How do I cancel a dispute?
To cancel a dispute, please follow the steps below:
Step 1: Sign into My Orders and locate your order
Step 2: Click Dispute in Progress
Step 3: Click the Cancel Dispute button to cancel the dispute
Note that if you cancel a dispute, the payment will be released to Boka Mall.
I am not satisfied with a dispute result. What can I do?
If your dispute was closed by our Case Management Team but you are not satisfied with the result, you are can click Appeal to appeal the result within 7 days of the case closing.
I am having trouble opening a dispute. What should I do?
If you have difficulties opening a dispute, please check the below possible reasons:
1. The Buyer Protection period may be over
Please note that you can open a dispute on the 11th day after Boka Mall has sent out your order and within 15 days of the order’s completion.
2. There are errors in the dispute form
The dispute form only supports English characters. Please remove any non-English characters and punctuation in the form.
3. The form includes an unsupported file type
Supported file types that can be added in the dispute form include: .jpg, .jpeg, .bmp, .gif, and .png. Each document should be less than 2MB. Please note that word documents, excel sheets and other file types are not supported.
If you have already added an attachment but still receive a “Please add attachments” notification, please compress the picture and upload it again.If the pages doesn’t work, please contact us Here.
I haven’t received my package 30 business days after shipment.
Most likely your package is delayed due to an unforeseen situation. Please wait a 5-10 more business days. If the package still doesn’t arrive then please contact us.
If your package has a tracking number then please checks your country’s postal service website for the latest information.
If you find the tracking number is invalid, it may be because the shipping company needs 3 to 7 days to update the shipping status. You can also contact the Boka Mall for more shipping information. You may leave a message on the order details page or Contact Us on order list page.